A lot of love goes into the design of each Funf piece, so we want you to love them as much as we do. If you change your mind, or an item isn’t right you can simply request a return for a refund, exchange or credit. We happily accept returns and exchanges on all full-priced items and sale items can only be returned for exchange or credit note.
All returns must be in the original condition as sent; the item must NOT be worn, altered or washed, and must have its original tags attached. All items must be returned within 10 days of the orders dispatch date. Shipping at customers expense.
If you receive an item that is faulty or wrongly described, please contact us to request a refund, an exchange or credit. Faulty items can then be sent to us to be assessed by our Quality Management team. Please note this process can take several weeks.
Refunds for faulty or wrongly described merchandise will be processed once Funf has inspected and accepted the return, using the original tender type. Debit and credit card returns must be processed against the exact card used to complete the original purchase.
Funf is not liable for the loss of an item which is being returned.
Once we have accepted and processed your return, we will notify you via email. Please allow up to 5 business days for your return to be processed. Once the refund has been processed, depending on your card issuer, it can take up to 10 business days for the funds to show in your account.